Have questions? Call now!(ID:131780)+1-855-211-0932

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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A context menu will open. It comprises detailed info about all the actions that you can carry out on that particular page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive assortment of video tutorials clarifying how to use our Control Panel. They're created for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, take a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by actual customers and offers real solutions. We periodically "revamp" our FAQ database with new Q&A's in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can touch base with our great team of support engineers available 24x7x365 and eager to help you with any query. Each trouble ticket you submit will be responded to in less than 1 hour (the average support ticket response time is just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 131780

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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